September 2026 New Starters
Booking links for parents with children attending of the trusts we work with in September 2026
Request a booking
Click the links below to request a booking for your child for next academic year.
Please ensure you use the correct button, if your child attends one of the Academy Trusts listed.
Frequently Asked Questions
Introduction and Next Steps
We support schools across England with all of the booking & payment administration associated with their wraparound care. We take pride in making it simpler for schools to provide this vital service to their families.
As part of our service, we provide parents with 24/7 access to our bespoke online booking system – to make & amend bookings or update your details – as well as phone and email support available from 9am – 5pm, Monday to Friday, all year round. However, for any queries related to the running of the club itself (e.g. food provided, activities, child welfare, or lost property) your point of contact will remain the school or club manager on-site.
During the first week of July: We will close new entries and assess availability for all of the requests already received.
Towards the middle of July: We will contact you to confirm whether there is availability for your requested booking. This confirmation will be sent to the email address you provided on the form above, together with all relevant information on what you should do next.
There is nothing further that you need to do at this stage. Your booking request will have already been registered in the order/time it was received.There is nothing further that you need to do at this stage. Your booking request will have already been registered in the order/time it was received. There is nothing further that you need to do at this stage. Your booking request will have already been registered in the order/time it was received.There is nothing further that you need to do at this stage. Your booking request will have already been registered in the order/time it was receivedThere is nothing further that you need to do at this stage. Your booking request will have already been registered in the order/time it was received.
Cancellations
Once set up: Permanent Booking patterns can be amended, or cancelled in full, via our online booking system.
Your school or childcare provider will have a specific period of notice that is required for any cancellation or reduction in sessions (as outlined in their Booking Terms & Conditions). Any booked sessions falling within this notice period remain billable regardless of whether or not the child attends.
For Permanent Bookings: Any individual cancellations are non-refundable (regardless of the reason or notice provided). Permanent sessions cannot be swapped for a different session/date (as a swap constitutes a cancellation and re-booking).
For Ad-Hoc Bookings: Any sessions can be booked as they are required, subject to availability at the time of booking. Any individual sessions that need to be cancelled will be credited back to your Account Balance if the required notice is provided (please check your school’s/provider’s individual booking terms & conditions for this notice).
Please ensure you cancel the affected session(s) ASAP, to ensure registers are up to date for safeguarding purposes. If you make a cancellation within 1 hour of the session’s expected start time, we would appreciate if you could please also phone to make your school/provider aware of this change.
Any cancellations made ‘on the day’ are non-refundable.
Yes. To ensure the accuracy of registers, it is vital that you cancel all sessions that you know your child won’t be attending (regardless of whether the cancellation will attract a credit or not).
Any non-cancellation of sessions can cause undue stress to staff members expecting children to arrive for childcare at the end of the school day; who then need to locate their whereabouts. As a result, repeated non-cancellation of booked sessions will result in the withdrawal of access to the wraparound care.
Bookings
Permanent Bookings: The same sessions each week, guaranteed on a rolling and ongoing basis.
Ad-Hoc Bookings: Individual sessions with no ongoing commitment, subject to availability at the time of booking.
This will be a personal decision based on whether your circumstances require you to prioritise guaranteed availability or more flexible billing. Certain key differences, to help with making this decision, are as follows:
For Permanent Bookings: Availability for your set weekly sessions is guaranteed on an ongoing, rolling basis. Any individual sessions that need to be cancelled are non-refundable.
For Ad-Hoc Bookings: Any sessions can be booked as they are required, subject to availability at the time of booking. Any individual sessions that need to be cancelled will be credited back to your Account Balance if the required notice is provided (please check your school’s/provider’s individual booking terms & conditions for this notice).
For Permanent Bookings: You can request a booking now using the link above. Availability for your request will be confirmed in July.
For Ad-Hoc Bookings: You will be able to start placing bookings in August. This is because ad-hoc sessions are generally available to book as far as 5 weeks in advance (although you should check your school’s/provider’s individual booking terms & conditions, as this can vary).
Billing and Payments
Permanent Bookings: The same sessions each week, guaranteed on a rolling and ongoing basis.
Ad-Hoc Bookings: Individual sessions with no ongoing commitment, subject to availability at the time of booking.
This will be a personal decision based on whether your circumstances require you to prioritise guaranteed availability or more flexible billing. Certain key differences, to help with making this decision, are as follows:
For Permanent Bookings: Availability for your set weekly sessions is guaranteed on an ongoing, rolling basis. Any individual sessions that need to be cancelled are non-refundable.
For Ad-Hoc Bookings: Any sessions can be booked as they are required, subject to availability at the time of booking. Any individual sessions that need to be cancelled will be credited back to your Account Balance if the required notice is provided (please check your school’s/provider’s individual booking terms & conditions for this notice).
For Permanent Bookings: You can request a booking now using the link above. Availability for your request will be confirmed in July.
For Ad-Hoc Bookings: You will be able to start placing bookings in August. This is because ad-hoc sessions are generally available to book as far as 5 weeks in advance (although you should check your school’s/provider’s individual booking terms & conditions, as this can vary).