Legal

Please read the terms in full before you use this Website. If you do not accept these terms, please do not use this Website. Using the Website implies that you accept these terms. We do occasionally update these terms so please refer back to them in the future.

1 Site Access

1.1 You will be able to access the majority of this Website without having to register any details with us. [However, particular areas of this Website will only be accessible only if you have registered.]

2 Use of Website

2.1 You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission. 2.2 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent. 2.3 Subject to paragraph 2.1, no part of this Website may be reproduced without our prior written permission.

3 Site Uptime

3.1 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time. 3.2 This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.

4 Visitor Conduct

4.1 With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes. 4.2 When using this website you shall not post or send to or from this Website any material: (a) for which you have not obtained all necessary consents; (b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom; (c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data. 4.3 [We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 4.2.]

5 Link to and from other websites

5.1 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to from this Website, it is at your own risk. 5.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website, and subject to the following conditions: (a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us; (b) you do not misrepresent your relationship with us or present any false information about us; (c) you do not link from a website that is not owned by you; and (d) your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom. 5.3 If you choose to link to our website in breach of Paragraph 5.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.

6 Disclaimer

6.1 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date. 6.2 The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.

7 Exclusion of Liability

7.1 Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this Website. 7.2 Nothing in these Terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom.

8 Governing Jurisdiction

This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.

9 Our Details

Our business’s name is: Childcare Bookings Our business address is: 2 Delaware Road Haywards Heath West Sussex RH16 3UX UK Our contact details are: enquiries@childcarebookings.co.uk

Privacy Policy

At Childcare Bookings Limited we recognize that privacy is important. While no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to ensure the protection of your confidential information.

Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the GDPR)

Who are we?

Childcare Bookings Limited is the data controller and this means that it decides how your personal data is processed and for what purposes.

How do we process this personal data?

Childcare Bookings Limited complies with its obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data: by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that sufficient technical measures are in place to protect personal data.

We use this personal data for the following purposes:

• Communicating with you
• Making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information
• Providing our services
• Auditing, research and analysis in order to maintain, protect and improve our services
• Ensuring the technical functioning of our network
• Protecting our rights or property and that of our users
• Developing new services
• Administration of Billing and Financial Records
• Processing of Credit / Debit Cards and Direct Debits
• To provide Technical Support where necessary
• To keep you informed of our latest promotions, news and events.

Sharing your personal data

Your personal data will be treated as strictly confidential and will only be shared following our Confidentiality and Client Access to Records and Information Sharing policies. You can request to view a copy of these by getting in touch at www.childcarebookings.co.uk

How long do we keep your personal data?

We keep data in accordance with the Guide to Data Protection – Principle 5: Retaining Personal Data. We retain all records while you have on-going services with us, if you do not have any services with us your data may be held for a period of up to 2 years.

Information Sharing

We only share personal information with other companies or individuals in the following limited circumstances:

• We have your consent
• Sharing the information with our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
• We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:
  (a) satisfy any applicable law, regulation, legal process or enforceable governmental request,
  (b) enforce applicable Terms of Service, including investigation of potential violations thereof,
  (c) detect, prevent, or otherwise address fraud, security or technical issues, or
  (d) protect against harm to rights, property or safety, of our users, us or the public as required or permitted by law
• We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users by demographic. Such information does not identify you individually.
• As permitted and described in the respective terms of service of each of our services and in the Childcare Bookings Limited Legal Agreements.

Support

To allow us to support you fully, we reserve the right to share access to our providers, our providers are:

Rackspace US INC, UKFast.Net , P.D.R Solutions (U.S) LLC, 123 Reg , Comodo Group INC.

We grant the following types of access to allow our provider access to support Childcare Bookings Limited and yourself, this includes:

– Access to our Servers
– Access to your CMS for us to support you

Project Management

We use a variety of tools to manage your project throughout its life with us, this includes relaying your information onto Third Party Software for internal use only, these include: Trello, Slack, Google Drive, One Drive, Dropbox. Please refer to these sites’ individual privacy policies for further information.

Social Media

This website does include social media sharing buttons to 3rd party sites such as Facebook, Twitter, Google+ and LinkedIn, which may set 3rd party cookies. Please refer to these sites’ individual privacy policies for further information.

Google Analytics

We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about which pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

You can find out more about Google’s position on privacy as regards its analytics service at https://www.google.com/intl/en_uk/analytics/privacyoverview.html

• We use Google Analytics to analyse the use of our website.
• Our analytics service provider generates statistical and other information about website use by means of cookies.
• The analytics cookies used by our website have the following names: [_ga, _gid, _gat, AMP_TOKEN, _gav_, __utma, __utmt, __utmb, __utmc, __utmz, __utmv].
• The information generated relating to our website is used to create reports about the use of our website.
• Our analytics service provider’s privacy policy is available at https://www.google.com/policies/privacy/.

No-Spam Policy

We have a strict No-Spam Policy prohibiting the use of any data collected to send spam. We will not sell any contact information to third parties.

Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Accessing and Updating Personal Information

When you use our services, we make good faith efforts to provide you with access to your personal information and to correct this data if it is inaccurate.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time.

Consent Details

To exercise all relevant rights, queries or complaints please contact us in the first instance on 08000 388110 or by email info@childcarebookings.co.uk or in writing to Childcare Bookings Limited , 2 Delaware Road, Haywards Heath, West Sussex, RH16 3UX, United Kingdom.

Legal framework

Your rights under the General Data Protection Regulations 2016

The right to be informed

You have the right to be informed about what data is being collected, how and why it is being used and any 3rd parties that rely on the information.

The right of access

You may request details of personal information which we hold about you.

The right to rectification

If you believe that any information we are holding on you is incorrect or incomplete, please email or write to us as soon as possible. We will promptly correct any information found to be incorrect.

The right to erasure

Where the data we hold is not required for legal or medical record keeping you may request that it is erased.

The right to restrict processing

If you believe the data we are processing is incorrect you may request that the data is no longer processed until corrected.

The right to data portability

You may request that the data you have provided be transferred to another data controller in a machine readable format.

The right to object

You have the right to object to the processing of your data.

Rights in relation to automated decision-making and profiling

Not currently utilised by Childcare Bookings Limited client services

Further information can be obtained from the Information Commissioners Office website https://ico.org.uk

You can contact the Information Commissioners Office help line on 0303 123 1113

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However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

For more information on how we use cookies and how that effects you, please consult our Privacy Policy above.

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The information contained in this website is for general information purposes only.

The information is provided by Childcare Bookings, and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Childcare Bookings. We have no control over the nature, content and availability of those sites.

The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Childcare Bookings takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.