How we can help you


How we can help you

Many schools contact us because they are struggling with one or more of the aspects of running their childcare. Use the tool below to find out how we can help you.

Club Finance

Common Problems


Reconciling parent payments via a range of methods:

  • Dealing with Tax-Free Childcare, Childcare Vouchers and salary sacrifice schemes
  • Accepting payment by BACS, cheque, or cash
Credit control

Chasing bad debt, refunding parents, managing parent credit


Invoicing, providing remittance statements to parents, dealing with all financial administration

How we help

Fully outsource your finances

We deal with all financial matters – reconciliations, payment processing, chasing payments etc. You receive one monthly batch payment, easily reconcilable to your attendance figures.

Our team deals with all booking enquiries

This entire part of the role is outsourced to us, meaning we deal with all parental enquiries regarding bookings, payments and availability.

24/7 access to bookings for parents

In addition to 24/7 access to our online booking system, parents have customer support from 9am – 5pm, Monday to Friday, 51 weeks a year.

Parent Admin

Common Problems

  • Dealing with requests to book, amend or cancel sessions, via email, phone or in person at the school office

  • Responding to booking requests made out-of-hours
  • Supporting new parents with club enquiries

  • Day-to-day communications

How we help

We’ve got this

This entire function is outsourced to us, separating the commercial and educational relationship between the school and parents. As well as dealing with all parent finance enquiries, we support them with all their day-to-day enquiries.

Complete transparency

Parents have live access to their account balance and payment history; schools have complete access to the bank account to check any financial details, and the booking system to cross check revenue with attendance.

Setting Up a New Club

Common Problems

Where to start…?!
  • Creating fair terms & conditions
  • Ensuring policies & procedures are fit for purpose
  • Ensuring pricing is fair
  • Operations – staffing, provision of food, activities
  • Communications with parents
  • Ensuring high-quality activity provision at club

How we help

We provide you with everything you need to get started:
  • A comprehensive Operations Manual on how to run a safe and successful club, including templates for all the required forms and documentation
  • Template comms to introduce our service to your parents and market your club
  • Fully Ofsted-compliant policies and procedures
  • Industry-leading consultation on everything – from setting your pricing and t’s & c’s, to what food to serve.
  • Why not read our blog post on setting up your own club?

In Club Admin

Common Problems

  • Maintaining accurate registers, managing waiting lists

  • Processing late bookings, informing club staff of variations to registers

  • Updating and checking pupil and parent’s details

How we help

Your club staff can relax

Your club staff will use the club admin area of our booking system to view live registers (updated instantly when a child’s place is cancelled), view parent’s contact details as well as all relevant children’s details.

Prompting parents

Our system forces parents to periodically reconfirm theirs and their child’s details, to ensure your club staff have up-to-date and relevant contact information and children’s details.


Get in touch

Find out how we can help you increase your school budget and remove all of the associated admin.

Call our team on 01444 523335
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