What We Do
To support Trusts delivering wraparound childcare across multiple schools.
Our service explained
Running wraparound childcare across a Trust brings complexity – multiple schools, different processes, fragmented data and increasing administrative pressure.
Our service provides a fully managed booking, payment and support solution for wraparound and nursery childcare, giving Trust leaders clear oversight, consistent processes and reliable income across every school. We remove the operational and administrative burden around bookings, payments and parent support, while schools and club staff continue to deliver the childcare on the ground.
Quite simply…
You provide the childcare. We handle the rest.
We handle parent enquiries
Parents contact our support team directly about bookings, payments and changes, removing pressure from individual school offices and ensuring a consistent experience across the Trust.
We manage bookings and changes Trust-wide
Session bookings, amendments, cancellations and availability are handled on your behalf, in line with each school’s rules.
We take responsibility for payments
All payments are handled centrally, including Tax-Free Childcare and Childcare Vouchers, with full reconciliation and clear reporting at both school and Trust level.
We manage day-to-day wraparound admin
Registers, attendance changes, waiting lists and capacity are kept accurate and up to date, giving Trust teams confidence in the data at all times.
We support club staff on the ground
Club staff have live visibility of attendance, even when bookings change at short notice, ensuring smooth & safe daily delivery in every school.
We ensure consistency and control
Ratios, capacity limits, pricing rules and booking restrictions are enforced consistently, while allowing approved flexibility where schools need it.
What’s included in our service
We provide each school with a fully branded online booking system
Parents book, amend and cancel wraparound childcare online using a system branded to their school.
Availability and pricing are clear, while Trust teams retain oversight across all schools.
We provide dedicated parent support by phone
Parents contact our dedicated support team by phone from 9am to 5pm, Monday to Friday.
All booking and payment queries are handled directly by our team, protecting school & Trust teams from day-to-day interruptions and reducing workload across the Trust.
We provide a dedicated email support service for parents
Parents have access to a dedicated support email address, allowing them to raise queries, request changes and receive support at their convenience.
This ensures clear, traceable communication while removing enquiries to individual schools and protecting Trust and school office capacity. All booking and payment queries are handled directly by our team, protecting school & Trust teams from day-to-day interruptions and reducing workload across the Trust.